Returns/Refunds/Cancellations

Raise a return/replacement request within 2 days of delivery date only for the below reasons

Wrong/Expired product delivered (you will have to self ship the products via reliable courier service. We will re-imburse the courier charges.

The replacement product will be dispatched within 7 days after receiving the return product.

If the product is out of stock you will be notified.

In case of prepaid orders, money will be returned to the bank account/credit/debit/UPI/any other mode within 7 working days. For Cash on delivery order customers are to provide bank details the order amount can be refunded.

Cancellation of Order

You can cancel the order within 12 hours of placing it by raising a request on customercare@shudhvi.com

For any other queries you can reach us at customercare@shudhvi.com